Introduction
Combiz Inc. and our affiliates and subsidiaries (collectively, "Combiz Inc." or "We", "Us" or "Our") respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
- How we collect, use, disclose, and protect your personal information.
- The types of information we may collect when you use our Website and App (collectively, the "Platform").
- Our practices for handling this information.
Definition (Canada): "Personal information" refers to any information about an identifiable individual. It excludes business contact information.
This policy applies to:
- The Platform
- Email, text, and electronic communications
- Mobile apps downloaded from our Website
This policy does NOT apply to:
- Offline data collection
- Third-party websites or services
Third-Party Links
The Platform may include links to third-party services. These have their own privacy policies, and we are not responsible for them.
Consent
By using the Platform, you consent to this policy. We may update this policy and notify you of significant changes.
Information We Collect About You
We collect:
1. Personal Information
- Name, address, email, phone number
- IP address
- Username
- Order history, preferences
- Billing/account information
You can unsubscribe from marketing emails anytime.
2. Non-Personal Information
- Usage behavior
- Demographics
- Aggregated statistics
3. Technical Information
- Browser type/version
- Time zone
- OS and platform
- Device and connection data
4. Usage Details
- URLs visited
- Clickstream data
- Page interactions (scrolls, clicks)
- Session duration
How We Collect Information
Methods:
- Direct input (forms, emails, etc.)
- User contributions (posted content)
- Automated tracking (cookies, etc.)
Information You Provide
Includes:
- Registration forms
- Correspondence
- Surveys
- Transaction details
- Search queries
- Public postings (User Contributions)
Note: Public content is shared at your own risk.
Automatic Data Collection
We may collect:
- Traffic and usage data
- IP address, browser, OS
- Behavioral tracking across sites
Technologies used:
- Cookies
- Flash cookies
- Web beacons
Purpose:
- Improve Platform
- Personalize experience
- Analyze usage patterns
How We Use Your Information
We use your information to:
- Provide and operate the Platform
- Process transactions
- Communicate with you
- Improve services and marketing
- Enforce legal rights
- Deliver relevant advertising
We may also send marketing messages (with opt-out options).
Disclosure of Your Information
We may share information:
With:
- Affiliates and subsidiaries
- Service providers
- Business partners (with consent)
In events such as:
- Mergers or acquisitions
- Legal requirements
- Fraud prevention
Transferring Your Information
Your data may be:
- Stored or processed outside Canada
- Subject to foreign laws
We ensure service providers meet privacy standards.
Your Choices
You can control:
Cookies
- Disable via browser settings (may affect functionality)
Marketing Emails
- Unsubscribe anytime via email link or request
Data Security
We use:
- Physical, electronic, administrative safeguards
However, internet transmission is not 100% secure.
Data Retention
We retain data:
- Only as long as necessary
- For legal/accounting requirements
We may anonymize data for business use.
Access & Correction
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
Contact: [email protected]
Withdrawing Consent
You may withdraw consent at any time:
This may affect service availability.
Changes to This Policy
- Updates will be posted on this page
- Major changes will be notified via email
Contact Information
For questions or complaints:
Privacy Officer
